Shipping Policy

🌍 Shipping Locations
We are proud to offer worldwide shipping, including to the United States, Canada, Australia, Europe, and most international destinations.

📦 Processing Time

• Order Processing: Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and holidays).

• You will receive a confirmation email with tracking details once your order has been shipped.

🚚 Shipping Time & Rates

• Standard Shipping: 7–15 business days

• Expedited Shipping (if available): 3–7 business days

• Shipping Fees: Calculated at checkout based on your location and selected shipping method.

Note: Delivery times are estimates and may be affected by customs delays or regional logistics conditions.

✈️ Customs & Duties
International shipments may be subject to import taxes, customs duties, and other fees. These charges are the responsibility of the customer and are determined by your country's import regulations. They are not included in our product prices or shipping fees.

📫 Tracking Your Order
Once your order is shipped, we will send you a tracking number via email. You can use this to track your package at any time.

❗ Delayed or Lost Shipments
If your order is delayed or appears lost, please contact us at info@fortiony.com. We will collaborate with our logistics partners to resolve the issue as swiftly as possible.

📍 Incorrect Address Disclaimer
Please ensure all shipping details are entered correctly at checkout. We are not responsible for lost shipments due to incorrect or incomplete addresses. If your package is returned to us, reshipping fees may apply.

📞 Contact Us
For any questions or concerns regarding shipping, feel free to contact us:

📧 Email: info@fortiony.com
📞 Phone: +852 59046272